© Copyright 2012 - The Junk Food Tour, LLC.  All rights reserved.

FAQs (Frequently Asked Questions)

Are advance reservations required? top

Yes! Advance booking is required. Our tours depart from the two local pick-up and discharge points: 3rd Street between Walnut and Chestnuts Streets and on 18th street on the side of Comcast’s World Headquarters on JFK Blvd. The first tour departs promptly at 9:30 Am from 3rd Street next to the old Visitor’s Center.

How long is the Tour? top

The 1st Class motor coach tour is approximately 5 hours. You will see and visit many of the many historical and cultural attractions of the city: universities, world acclaimed hospitals, cultural attractions, museums, Sports Complex, historic neighborhoods and you will stop and enjoy the best of our original junk foods - definitely not fast food - at their original landmark locations. Tour does not include hotel pick up.

Does the cost of the Tour include all the food? top

A huge Yes! Everything is included - except for tea and coffee. While the term “Junk Food” may apply to the overall perception of the experience, in reality, all of our chosen vendors provide the very best quality ingredients and their own special taste which made them famous. Bring your appetite to learn about our city and bring an appetite and your taste buds to enjoy some sensational food - you will not be disappointed.

Can I refund my ticket? top

No! Tickets cannot be refunded. They may be exchanged for another date only if you contact us 48 hours before your scheduled tour, otherwise you cannot change your tour time. There is a fee of $20.00 per ticket to change your tour time and date. To change your ticket(s) you must email change@thejunkfoodtour.com or call 610.584.8687 and leave your name - telephone contact number and ticket confirmation number. If you know the date and time that you want to reschedule your tickets, please leave that information if no one is there to take your message. Your call will be returned within the day.

Is there a minimum age to be allowed to take the tour? top

The minimum age to take our tour is twelve (12) years old, but all participants, regardless of age, must purchase a ticket to join the tour.

Should I give the tour host a tip? top

It is not mandatory, but our answer would be unequivocally “Yes”. But only if you enjoyed the host, the tour and the food, is it recommended that you give the host and driver a gratuity. They take pride in what they do and appreciate positive feedback. What you choose to tip is up to you. The general rule of thumb: a minimum of $5.00 per person for the host and $3.00 for the driver would be considered appropriate, but if we and the host provide the WOW! experience we boast about, perhaps you may choose to show your personal appreciation with a larger gratuity.

Can I take alcoholic beverages on the bus? top

Sorry, but the answer is a polite No. We provide you with all the cold soft drinks, juices and water you may want. If you want to get a beer when we stop that is your decision, but absolutely no alcohol of any sort will be tolerated on the coach. If found, immediate dismissal from the tour shall be the penalty with absolutely no reimbursement of any sort.

Does the air-conditioned tour bus have a bathroom? top

Yes! We suggest you prepare yourself for the amount of time and equally spaced travel between the multiple stops for the great food that you will be enjoying. Many of the stops provide their own restrooms for their customers. Unfortunately, none of the bathrooms on our tour are handicap accessible. Please always be respectful of the next person requiring the bathroom.

How do I book my Tour? top

Click here BUY TICKETS to secure your reservation. The Junk Food Tour has quickly become an important local and tourist destination so reservations should be made as early as possible. All bookings are made at the minimum of 24 hours in advance either by phone 866.366.3868 or online at www.TheJukFoodTour.com. You need a credit card to reserve your reservation(s). You may come to the departure point without a reservation, however, there is no guarantee there will be available space. If there is seating you will have to pay in cash. The concierge or front desk personnel at your hotel will be happy to place your reservation.

What if I arrive late to continue the tour? top

A very important question. There are about 30 - 40 people per coach. We want everyone to have a great time. The many epicurean junk food stops have the hot food you ordered waiting for all of our guests to arrive on time. We deem it highly unfair for any one person(s) to hold up the rest of our guests. If it happened at each of our many stops, we could lose hours to the unfair detriment of the entire experience.

Therefore, we have made a very strict decision. If you are late - not onboard – when the coach is ready to continue, the tour host has no authority except to follow company policy and leave without you without our being responsible for any refund or other consideration of any sort. It sounds harsh, but we provide about 20 – 30 minutes for each stop where the food you ordered is already waiting for you.

However please note, if you grab a cab and/or hitch a ride at your expense and catch up to the tour, we would welcome you to continue with the tour.

We want everyone to have the best time and we want everyone to arrive safely and on time so you may get ready for dinner.

Is there a lot of walking on the tour? top

There are several stops where you can choose to explore the neighborhood at your own pace, but remember you have to be back on the coach when we are ready to leave.

Are you Handicap Accessible? top

We can and will accommodate guests with handicap disabilities. Reservations for a disabled person must be made 48 hours in advance 866.366.3868 – 866.Food.Tour to allow us time to schedule a much larger coach able to accommodate the embarking and disembarking requirements of the guest. However, we must point out that during the ride from location to location, the handicapped person may not, leave their seat to use the bathroom while in transit. Also please note the grandfathered, by law, bathrooms along the tour are not Handicap Accessible and on the coach the bathroom does allow a wheelchair nor are there any support guard rails inside the bathroom.

We suggest disabled guests invite a friend join them on the tour for assistance. It is also important to note that we sometimes park a few blocks from the eating establishment which requires a few extra minutes to reach and return from the location plus the additional time to embark and disembark from the bus.

For full disclosure: No matter their circumstances, all guests must still be back on the bus within the scheduled time as noted above.

Are there refunds if I miss the tour? top

The simple and direct answer is ‘No’. The only exception to this policy is if we cancel the tour due to inclement weather or any other unusual circumstance. If we cancel the tour – a full refund will be credited immediately to your credit card account. Please provide us with your email and cell phone number – which we will not share with anyone - Privacy Policy - so we may contact you ASAP to possibly reschedule with another date.

Can I bring a bag to take home some of the food? top

Not necessary! We provide a bag to take home any of the food you want to save. We also have additional edible surprises to take home.

If this tour is sold out can I get on a waiting list? top

Unfortunately, there are no waiting lists for our tours. Daily tours are available every week between early March through November. Please check again as we are always adding tours to accommodate our guests.

What happens if it rains? top

The tours will take place in all normal weather conditions. In rare circumstances such as a heavy snow storm, a hurricane, or other extreme weather when the tour venues can't open, the tour would be canceled. All you would have to do is rebook your tour using your confirmation number. If it rains during the tour, we provide you with a free reusable poncho to make you comfortable and happy to enjoy the rest of the tour.

What places will we visit on the tour? top

You will be visiting the city from the outside looking in. The other tours keep you in center city or just in the Historical area. We take you all around the city so you can see it from the river to river, from Manayunk at the edge of city down to the Sports Complex and many neighborhoods.

Can I choose what I want to eat at the next vendor? top

Absolutely! You plan what you want to eat – Full Portions – Not a Tasting. While in transit, you select what you want of the three or four items we have chosen as the very best from that vendor. You never have to stand in line. Pretty cool, isn’t it?

Will I learn to also celebrate Philadelphia on your tour? top

We hope and expect you to become a huge fan of our city. Our tour hosts are from Philly. They will provide a lot of historical and personal stories about everything you will see. They certainly can tell you about the gourmet epicenters you will be visiting.

We live in Philadelphia. Would the tour still be good for us? top

Absolutely! This enjoyable experience explores places that you probably didn’t know exist, plus you will meet many of the owners of the food venues and you will make new friends. Bottom line: You will have a great time!

What if I have food allergies or dietary restrictions? top

You are responsible to choose intelligently with care if you know you should not eat certain items. Of the three or four choices per location, you choose what you want. We do not provide gluten free choices at any of our venues. We are not responsible in any manner whatsoever if you choose a sandwich that does not agree with you or is harmful because of an existing allergy.

Are our tour passes good for anything else in Philadelphia top

(This Program may not be in effect when you take your tour)

Yes! Keep your Tour pass. If, within the next five days you visit any of the quality restaurants we list on the coupons we provide, you will receive the percentage discount as shown on the coupon.

Simply show the coupon and your tour pass and your waitperson will make you sure you receive the savings. The same discount for one Tour pass will apply no matter how many people are with you at the restaurant. Each of cooperating restaurants we value as a friend of our Tour.